VolunteerMatters Support

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Contact and Credential Administrative Email Notifications


VolunteerMatters allows an administrator to configure daily or weekly email notifications on contact or credential information.  

The notifications will be summaries similar to their respective dashboards and link to those dashboards in the system.

The Credential Email Notifications contains the following links/information panels:

  • Credential Dashboard Link
  • Credential Status Counts
  • Credential Status Change Counts (Past 30 Days)
  • Expiring Credentials (Next 30 Days)
  • Assignments With Invalid Credentials (Next 30 Days)
  • Needs With Invalid Credentials

The Contact Email Notifications contains the following links/information panels:

  • Contact Dashboard Link
  • Contact Status Counts
  • Contacts Created Since
  • Site Users Created Since
  • Contacts By Desired Branch/Site


To configure your settings for either of these two email notifications, log into VolunteerMatters with administrator access and click on "My Profile" in the site menu. The scroll down and on the bottom right there will be a panel labeled "Admin Email Notification".   

There you can set each to either "Never", "Daily", or "Weekly".

The settings will automatically be saved once you make a selection.  There is no need to click a "Save" or "Update" button.    To change your settings you just need to make a new selection. 

Note: If the administrator signs up for both the Contact and Credential notifications they will appear in a single email. 

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