VolunteerMatters provides ongoing coaching to drive your volunteer program to the extraordinary. Coaching is delivered via simulated live web-casts scheduled weekly for the first 90 days of your engagement. Or any time you have a new administrator or organizer come aboard. Each week provides a new presentation topic (Project Creation, Need Creation, Contact Database, Credential Conflicts, Promoting Projects, etc..) with a moderator standing by to address any questions you have along the way. With each coaching session, we help participants assess their progress and set goals for the next week by providing insights, training, and a presentation topic along with homework for each session.  Don't be scared of the "homework".  Most times it can be accomplished in 15 minutes or less.  The program is designed to make sure you are getting the most out of our system but most importantly the most out of your volunteer program.

When your initial setup began, your setup concierge registered your team for the next coaching call cycle. However anyone can sign up for any of the upcoming monthly coaching call cycles.  Just click here to fill out a form to be added to the upcoming cycle:

The series is also available as a one time course where you can watch the entire series of sessions at once or at your own pace:

For the weekly sessions, each cycle is 12 weeks long and each weekly session is approximately 30 minute long.

Each cycle follows this schedule:

Session 1 (Recipe for Success) is on the first Wednesday of every month at 1pm EST
Session 2 (Project Creation) is on the second Wednesday of every month at 1pm EST
Session 3 (Project Need Creation) is on the third Wednesday of every month at 1pm EST
Session 4 (Promoting Volunteerism) is on the fourth Wednesday of every month at 1pm EST
Session 5 (The Volunteer Experience)is on the first Wednesday of every month at 1:45pm EST
Session 6 (Managing Risk for Organizers)is on the second Wednesday of every month at 1:45pm EST
Session 7 (Managing Risk for the Organization) is on the third Wednesday of every month at 1:45pm EST
Session 8 (Lifecycle of the Project) is on the fourth Wednesday of every month at 1:45pm EST
Session 9 (Contact Database) is on the first Wednesday of every month at 2:30pm EST
Session 10 (Reporting) is on the second Wednesday of every month at 2:30pm EST
Session 11 (Demonstrating Gratitude) is on the third Wednesday of every month at 2:30pm EST
Session 12 (Time Tracking) is on the fourth Wednesday of every month at 2:30pm EST

If there is a fifth Wednesday in a month that week is skipped and if any of the Wednesdays fall on an official holiday they are pushed to the next available day.  

Users are registered for each session individually and they are sent registration confirmation and reminders.  After each session a follow up email goes out with a link to a recording of the session (in case anyone missed it).