VolunteerMatters Support

All the training and support you need to take full advantage of your volunteer management system.

It's the personal connection that make a difference.

EVP Weekly Coaching Call Series

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VolunteerMatters provides ongoing coaching to drive your volunteer program to the extraordinary. Coaching is delivered via simulated live web-casts scheduled weekly for the first 90 days of your engagement. Each week provides a new presentation topic (Project Creation, Need Creation, Contact Database, Credential Conflicts, Promoting Projects, etc..) with a moderator standing by to address any questions you have along the way. With each coaching session, we help participants assess their progress and set goals for the next week by providing insights, training, and a presentation topic along with homework for each session.  Don't be scared of the "homework".  Most times it can be accomplished in 15 minutes or less.  The program is designed to make sure you are getting the most out of our system but most importantly the most out of your volunteer program.

When your initial setup began, your setup concierge registered your team for the next coaching call cycle. However anyone can sign up for any of the upcoming monthly coaching call cycles.  Just click here to fill out a form to be added to the upcoming cycle:

 

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Each cycle is 12 weeks long and each weekly session is approximately 30 minute long.

Each cycle follows this schedule:

Session 1 is on the first Wednesday of every month at 1pm EST
Session 2 is on the second Wednesday of every month at 1pm EST
Session 3 is on the third Wednesday of every month at 1pm EST
Session 4 is on the fourth Wednesday of every month at 1pm EST
Session 5 is on the first Wednesday of every month at 1:45pm EST
Session 6 is on the second Wednesday of every month at 1:45pm EST
Session 7 is on the third Wednesday of every month at 1:45pm EST
Session 8 is on the fourth Wednesday of every month at 1:45pm EST
Session 9 is on the first Wednesday of every month at 2:30pm EST
Session 10 is on the second Wednesday of every month at 2:30pm EST
Session 11 is on the third Wednesday of every month at 2:30pm EST
Session 12 is on the fourth Wednesday of every month at 2:30pm EST

If there is a fifth Wednesday in a month that week is skipped and if any of the Wednesdays fall on an official holiday they are pushed to the next available day.  

Users are registered for each session individually and they are sent registration confirmation and reminders.  After each session a follow up email goes out with a link to a recording of the session (in case anyone missed it).

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