General

• ★ VolunteerMatters Monthly EVP User Calls
• ★ VolunteerMatters Glossary
• ★ Volunteer Feedback: Continuous Improvement
• Managing Volunteer Dashboard Announcements
• Organizer Contact View Configuration
• Different Administrative Access Roles

See all 24 articles

Volunteering

• ★ Create a New Volunteer Project
• Edit Project Setup
• Minor Volunteers (<18yo): Things to Consider
• Project Images
• Project Tagging
• Custom Project Catalog URLs

See all 31 articles

Contacts and Site Users

• ★ Managing Contacts List Views
• Contact Database Advanced Search and Quick Find
• Organization Contact Field : List Option
• Manage Custom Fields
• Customize the Contact Views
• Create A New Contact Record

See all 17 articles

Documentation and Training Videos

• ★ Training Certification Courses
• Quick Start Videos
• EVP Weekly Coaching Call Series Course
• The Guide to Extraordinary Volunteerism

Importing

• Volunteer Contact Import Template
• Volunteer Credential Import Template
• Volunteer Self-Reported Hours Import Template

Credentials

• Creating and Editing Credentials
• Volunteer Credentials
• Credential File Uploads
• Strict versus Permissive Credentials
• Understanding Credential Statuses
• Credential Administration

See all 18 articles

Reporting

• My Volunteer History Report
• Assignment Roster Report - Across All Projects
• Assignment Roster Report - Per Project
• Volunteer History Report - Across All Projects
• Volunteer History Report - Per Project
• Volunteer History Report - Per Contact

See all 8 articles

YMCA Specific Solutions/Articles

• VolunteerMatters YMCA Executive Overview
• YMCA Volunteer Experience