General

• ★ VolunteerMatters Glossary
• ★ Volunteer Feedback: Continuous Improvement
• Volunteer Experience - Assignment Withdrawal
• Managing Volunteer Dashboard Announcements
• Organizer Contact View Configuration
• Different Administrative Access Roles

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Volunteering

• ★ Create a New Volunteer Project
• Edit Project Setup
• Minor Volunteers (<18yo): Things to Consider
• Project Images
• Project Tagging
• Custom Project Catalog URLs

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Contacts and Site Users

• ★ Managing Contacts List Views
• Granting Administrative Access within VolunteerMatters
• Contacts List View Export Button (CSV)
• Contact Database Advanced Search and Quick Find
• Working with filters
• Working With The Contact Chooser

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Documentation and Training Videos

• ★ Training Certification Courses
• Quick Start Videos
• EVP Weekly Coaching Call Series Course
• The Guide to Extraordinary Volunteerism

Importing

• Volunteer Contact Import Template
• Volunteer Credential Import Template
• Volunteer Self-Reported Hours Import Template

Credentials

• Credential File Upload - Reducing File Size
• Creating and Editing Credentials
• Volunteer Credentials
• Credential File Uploads
• Strict versus Permissive Credentials
• Understanding Credential Statuses

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Reporting

• My Volunteer History Report
• Assignment Roster Report - Across All Projects
• Assignment Roster Report - Per Project
• Volunteer History Report - Across All Projects
• Volunteer History Report - Per Project
• Volunteer History Report - Per Contact

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YMCA Specific Solutions/Articles

• VolunteerMatters YMCA Executive Overview
• YMCA Volunteer Experience